Wallet

Customer points in Google Wallet

Ignore Android and you ignore a large share of visits. One programme, two wallets.

8 min readVuelvis

Google Wallet supports the same journey as iPhone: QR join, points by visit or spend, redeem at the till. Loyalty stops being “an Apple thing”.

One programme, two wallets

Train staff to ask for “the phone card”, not the phone brand. The till must not run different flows by OS.

Frequently asked questions

Is it a separate programme from Apple?
It should not be. Same points rules, same till, different phone container.
Do they need our app?
No. They save the pass in Google Wallet.
How does the balance update?
When you record the visit or spend in your till/panel, the pass syncs.

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